Reputation and Social Capital Consultants (RepSoc) is a specialist reputation, stakeholder relationships, organizational trust and communications consulting practice. RepSoc is a Pan-African practice based in Johannesburg, South Africa with a truly global footprint which it leverages from its international partners.

RepSoc’s Value Proposition

All our interventions, products and solutions will deliver value in three ways to our clients:

1.       Effectiveness – A suite of products and solutions here will ensure that Corporate Affairs/Communications/Corporate Relations/PR Departments are more effective in efforts, interventions and activities to build, manage their organization’s reputation, relationships and trust. All communications and engagement activities should be fit for their purpose and deliver the supportive behavior sought by the organization from their stakeholders

2.       Efficiency – Another suite of products and solutions ensures that Corporate Affairs/Communications/Corporate Relations/PR Departments are efficient in the operational processes they adopt to deliver effective interventions and engagements. This includes new departmental structure and design and capabilities architecture to ensure that team are “in flow”.

3.       Return on Investment – In our world, this is not a financial metric. This is achieved through measurement of the strategic value Corporate Affairs/Communications/Corporate Relations/PR Departments as a support function are supposed to add to the organization. This value is management of the organisation’s reputation, trust and relationships. Return on investment is therefore interpreted to mean reputational capital, social capital and organizational trust. All the efforts aimed at efficiency and effectiveness must translate into a successful management of reputation, relationships and trust as intangible assets of the organization.

RepSoc  Products and Services

RepSoc’s products and services are organized into three (3) practice areas which are aligned to the three ways we deliver strategic value-add to our clients.

• Effectiveness - Are you effective in building and managing your stakeholder relationships and corporate reputation?
• Efficiency - Are your stakeholder, corporate reputation and communication operations efficient?
• Performance Measurement - Are you delivering strategy value-add to the business?

Each one of these three practice areas consists of individual products that either have been developed in-house by RepSoc or leveraged from best-practice partners sourced from all over the world.